Airport ReceptionFree & Confidential
Airport Reception
RATTMAQ welcomes temporary foreign workers arriving at the Montreal airport. We provide a free booklet containing relevant information, such as:
- Numéros de téléphone d’urgence (police, pompiers, ambulance)
- French-Spanish glossary;
- Calendar of public holidays;
- Information regarding labour standards in Quebec;
- Information regarding occupational health and safety;
- Information regarding consulates in Quebec;
- Quoi faire en cas d’accident de travail ou de maladie dû au travail.
- Information regarding Quebec health insurance and Cowan insurance;
- References to regional community resources.
Information ServicesFree & Confidential
Information Services
Support services on WhatsApp that include:
- Answer questions about your rights. These questions may be related to payment of your wages, vacation time, and/or situations at your workplace;
- Inform you on the operation of institutions, the services offered in your area, pertinent businesses, etc;
- Refer you to other organizations that can help you in your area;
- Provide moral support or simply chat if you feel lonely or isolated.
CompanionshipFree & Confidential
Companionship
Do you need assistance? To discuss with an agent, contact us on WhatsApp. RATTMAQ can, in certain circumstances, assist you in the following situations:
- Medical appointments or mental health support;
- Assistance with institutions and services;
- Assistance with financial services;
- Community involvement;
- Translation;
- Local businesses;
- Used clothing outlets;
- And much more...
WARNING! Companionship services are not available in every region or municipalities in Quebec. However, we are able to direct you to resources near you or assist you remotely by telephone. For example, an appointment where translation is needed.
Legal SupportFree & Confidential
Legal Support
RATTMAQ can for certain circumstances or events that you have experienced in the workplace, support you in certain legal procedures such as:
- Advocacy in lodging complaints to the Commission des normes, de l'équité, de la santé et de la securité du travail (CNESST);
- Advocacy in requests for open permits for vulnerable workers;
- All other legal procedures necessary for your situation.
Integration ActivitiesFree & Confidential
Integration Activities
We organize integration activities that enable the migrant workers to experience festive moments during the summer season, to fraternize amongst themselves, and to learn more about Quebec culture.
In each area where RATTMAQ organizes events for migrant workers, we favor collaboration with community centers of the regional county municipalities (RCM).
